dhak88 Terms and Conditions
Please read these terms and conditions carefully before using the dhak88 platform. They cover all guidelines for your account, bonuses, payments and responsible gaming.
Table of Contents
- 1. General Terms
- 2. Account Registration
- 3. Age Verification
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Betting and Gaming Rules
- 7. Prohibited Activities
- 8. Account Suspension and Closure
- 9. Privacy and Data Protection
- 10. Responsible Gaming
- 11. Limitation of Liability
- 12. Changes and Amendments
General Terms and Agreement
By accessing, registering on, or using any service on the dhak88 platform, you fully agree to these terms and conditions. These terms and conditions form a legally binding agreement. If you do not agree with any part of these terms, please refrain from using our platform.
dhak88 operates an online entertainment and gaming platform for users in Bangladesh. All services provided through this platform are governed entirely by these terms and conditions, the privacy policy, and other applicable policies.
dhak88 reserves the right to change, amend, or update these terms and conditions at any time. Changes take effect as soon as they are published on the platform. It is the user's responsibility to visit this page regularly to stay up to date.
Account Registration and Personal Information
To open an account at dhak88, you must provide accurate, complete, and up-to-date personal information. The following conditions apply:
- Each individual may open one account only. Opening multiple accounts is strictly prohibited.
- The name, mobile number, and payment account details provided at registration must all belong to the same person.
- It is your responsibility to keep your account password confidential. Transferring your account to a third party is prohibited.
- If you notice any suspicious activity on your account, notify our support team immediately.
- If any personal information changes, you must update your profile without delay.
Providing incorrect or false information may result in account suspension or closure and forfeiture of all balances.
Age Verification and Eligibility
To participate on the dhak88 platform, users must be at least 21 years of age. This is one of our most important conditions.
At any stage of registration, dhak88 may request a national identity card or other valid identity documents for age verification. Withdrawals may be delayed until verification is complete.
Only persons residing in Bangladesh may use this platform. Persons from regions where legal restrictions apply may not use this platform.
Deposit and Withdrawal Terms
The following rules must be followed for all financial transactions on dhak88:
4.1 Deposit Rules
- Minimum deposit amount: ৳500 (applies to each payment method).
- Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
- The mobile banking account used when making a deposit must be registered in your own name.
- Deposits from third-party accounts are strictly prohibited.
4.2 Withdrawal Rules
- Minimum withdrawal amount: ৳800.
- Standard withdrawal processing time: within 1 hour.
- Withdrawals will only be made to the same method and the same account used for the deposit.
- Winnings derived from bonuses are subject to wagering requirements that must be met before withdrawal.
- Withdrawal requests may be delayed if account verification has not been completed.
dhak88 reserves the right to temporarily hold withdrawal requests due to technical issues, security reasons, or verification processes.
Bonuses and Promotional Offers
dhak88 offers various bonuses and promotional offers. Please read the following terms carefully before accepting any offer:
5.1 Welcome Bonus
- New members will receive a 100% match bonus on their first deposit, up to ৳5,000.
- Example 1: Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000.
- Example 2: Deposit ৳12,000 → Bonus ৳5,000 → Total balance ৳17,000.
- To withdraw bonus winnings, the wagering requirement must be met: bonus amount × 15 times.
- The bonus applies to first-time depositing accounts only.
5.2 VIP Cashback
- Bronze: Up to 0.3% cashback per week.
- Silver: Up to 0.5% cashback per week.
- Gold: Up to 0.8% cashback per week.
- Advancement to a higher tier depends on the user's gaming activity.
5.3 General Bonus Terms
- If one person attempts to claim bonuses through multiple accounts, all accounts will be closed.
- Risk-free or low-risk bets (such as betting on both sides) will not count toward fulfilling bonus wagering requirements.
- dhak88 reserves the right to change, suspend, or cancel any bonus offer at any time.
Betting and Gaming Rules
All betting and gaming activity on the dhak88 platform is governed by the following rules:
- Once confirmed, a bet cannot be changed or cancelled.
- If incorrect odds or payouts are displayed due to a technical error, those bets will be considered void.
- In live games, if a disconnection occurs, the data recorded on dhak88's server will be considered final.
- If a dispute arises over the outcome of a game, a decision will be made after reviewing the game log.
- If unusual betting patterns or suspected fraud are detected, dhak88 may hold payouts until an investigation is completed.
- Deliberately exploiting software vulnerabilities or game bugs is strictly prohibited.
dhak88 reserves the right to change or discontinue any game or betting option at any time. Such changes may take effect without prior notice.
Prohibited Activities
The following activities are completely prohibited on the dhak88 platform. If any of them are detected, the account will be closed immediately and balances may be forfeited:
- Operating multiple accounts by the same individual.
- Opening or operating an account on behalf of another person or using another person's details.
- Strategic betting to circumvent bonus terms (such as hedging or arbitrage).
- Making deposits using stolen or unauthorised payment methods.
- Playing games using automated software, bots, or scripts.
- Deliberately exploiting game vulnerabilities or bugs.
- Attempting to hack or gain unauthorised access to the platform.
- Using the platform for money laundering or illegal purposes.
- Harassing or threatening dhak88 staff.
Account Suspension and Closure Policy
dhak88 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:
- If a violation of any part of these terms and conditions is detected.
- If fraud or deception is suspected.
- Failure to complete age or identity verification.
- Long-term inactive account (no transactions for more than 365 days).
- By order of a legal authority.
To close your account yourself, contact us via our 24/7 live chat support or by emailing [email protected]. You will be given the opportunity to withdraw all valid balances before the account is closed.
For inactive accounts, an administrative fee may be deducted from the balance each month after 365 days. The user will be notified by email in advance.
Privacy and Data Protection
dhak88 places the highest importance on the privacy of users' personal information. Our full privacy policy can be found here.
In brief, our data protection policy:
- Your personal information is protected by SSL encryption.
- We do not sell your information to third parties.
- Information may be shared with trusted partners where necessary to provide services.
- Information may be provided to relevant authorities where legally required.
- Your account activity may be monitored for security purposes.
To request to view, correct, or delete your personal information, please contact our support team.
Responsible Gaming Policy
dhak88 believes that gaming should be for entertainment only. We place the mental and financial wellbeing of our users above all else.
- You can set your own deposit or spending limits.
- There is an option to take a break or temporarily close your account.
- A permanent self-exclusion option is available.
- If you are experiencing a gaming problem, professional assistance is recommended.
We are committed to keeping minors completely away from gaming. No account will be operated unless the user is confirmed to be 21 or older.
Limitation of Liability
To the fullest extent permitted by applicable law, dhak88 will not be liable for the following:
- Technical errors, server downtime, or losses due to internet connectivity issues.
- Losses arising from a user's account information or password falling into the hands of a third party.
- Indirect losses resulting from account closure or suspension.
- Any expected income or profit not realized based on game outcomes.
- Losses caused by issues with third-party software or services.
In no case shall dhak88's total liability exceed the total amount deposited by the user in the 30 days preceding the dispute in question.
Changes and Amendments to the Rules
dhak88 reserves the right to change, amend, or replace any part of these terms and conditions at any time. Users will be notified of significant changes via email or through the platform.
Continued use of the platform after any changes will be taken to mean that you have accepted the new terms and conditions. Therefore, it is recommended that you visit this page regularly.
These terms and conditions are governed by the laws of Bangladesh, and any disputes will be resolved in the competent courts of Bangladesh.
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